WhatsApp banking: here’s how ICICI Bank customers can open an FD account and pay their bills

Customers of ICICI Bank private lender can perform various financial transactions using WhatsApp banking services. The bank offers its customers a host of services via WhatsApp like savings account balance, last three transactions, credit card limit, get details of pre-approved instant loan offers and block/unblock credit and debit cards securely with end-to-end encryption. for all messages. ICICI Bank has added several new WhatsApp banking features like open an instant savings account in minutes, opt in for loan moratorium, etc.

Thanks to this, the ICICI Bank customer can benefit from a service at their fingertips without going to bank branches.

Here is how ICICI Bank customers can benefit from banking services on WhatsApp:

Step 1: Register the number 8640086400

Step 2: Open WhatsApp and write “Hi” to this number through the number registered with a bank.

Step 3: The bank will automatically respond to the list of available services

Step 4: In the list of services, type the required service keyword (keywords are highlighted in the conversation for easy recognition), e.g. , , etc. The service is executed and displayed instantly.

ICICI Bank WhatsApp banking: List of services

  • Account balance
  • 3 last transactions
  • Credit card limit
  • Block/unblock my card:
  • Instant loans exclusively for you:
  • InstaSave
  • Fixed deposit
  • Payment of bills
  • Commercial services

In 2020, ICICI Bank announced the launch of services allowing customers to create fixed deposits (FD), pay utility bills and instantly access trade finance details on WhatsApp.

To create FD in ICIC Bank, a client can follow these simple steps:

Type keywords like , and select the FD amount—anything between Rs10,000 and 1 crore– and money order. The system displays the interest rates for different terms and the amount of money at maturity.

Here is how ICICI Bank customers can pay the bill via WhatsApp:

  • In the event of an electricity bill, the customer must provide the electricity panel number and the consumer number.
  • To pay the cooking gas bill, the customer must confirm the gas supplier and customer ID.
  • To pay the bill for a postpaid mobile connection, the phone number and network must be confirmed by the customer.
  • Type a keyword like , , ,

To view the credit limit:

ICICI Bank customers can check the limits of all credit facilities available with the Bank. Customers can view limit ID, total penalty limit amount, available limit and credit limit validity on WhatsApp. Type a keyword like

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Rosalie M. Dehner